Cancellation Policy

Pay in advance customers: Full refund less 10% will be issued to all participants who cancel outside of 2 weeks. 50% return or 100% credit will be issued for participants who cancel within two weeks (outside of 48 hours). Full forfeiture of payment for participants who cancel within **48 hours.

*24 hours is defined as giving notification by 9am the day before the scheduled lesson. **48 hours is defined as giving notification by 9am two days before the scheduled lesson.

Weather

Weather in Northern Arizona can change within 24 hours. SMBA will make all reasonable attempts to run clinics rain or shine. If a lesson or clinic needs to be canceled because of inclement weather, SMBA will first offer a rescheduling option. For riders who can’t make the rescheduled event, a full credit will be offered for a future date. Credits are for the original participant only and may not be transferred..